The client receives a reply even if their sales rep is on vacation

If a sales rep is sick, on vacation, or leaves the company, you can transfer clients to another employee in just a few clicks.

The sales reps' chat history stays in the company

Don't lose clients simply because an employee left and took all their chat history with them on their personal phone. Now all dialogs will be saved in one place — CRM.

No one says "didn't call much because of messaging"

You will know exactly how much, when, and with whom a sales rep corresponded. And the sales rep will know that you know. There will be no more cop-outs.